Appliance Repair Specialist

1 week ago

Sydney, New South Wales, Australia beBeeService Full time $80,000 - $100,000
Job Description

Fisher & Paykel is an iconic Australasian brand with a global presence, renowned for its strong design heritage and culture of curiosity and passion to develop solutions designed around people. Our origins drive our values: being trusted, sustainably minded, innovative, generous, and curious. We take a collaborative approach, fostering an environment where all ideas are heard, evaluated, and tested against our leading goal – to be the world's most human-centred appliance brand.

We recognize the unique skills of specialist Appliance Service Technicians and we are now looking for a high calibre technician to join our Sydney team. If you are sustainably minded, we want you to use your knowledge to repair appliances and/or air-conditioners quickly to work closely with our long-standing customers.

The Opportunity:

  • A competitive salary plus incentives
  • Tools of the trade – Van, Tools, Uniform, Phone etc
  • Continuous Training, Development and Support
  • Career Progression

The role will carry out professional quality service repairs directly to our customers at their residence or in the workshop. A major benefit within this role is flexibility as it supports a 'work out of home' model which means you do not have to travel each morning or night to the workshop.

Your Key Responsibilities:

  • Repair and fully test the operation of the product ensuring full customer satisfaction
  • Develop and maintain superior product knowledge through all training media, service manuals and training sessions
  • Complete all paperwork and documents related to service work and cash collection
  • Maintaining and managing van stock of spare parts inventory

Required Skills and Qualifications

  • Electrical License or Restricted Electrical Workers License (Disconnect & Reconnect Appliances) preferred, industry experience as a minimum
  • Strong communication skills and strong PC skills
  • Provide premium customer service
  • Be self-motivated with a positive, friendly approachable nature

Benefits

  • A competitive package including salary, incentives and career progression opportunities
  • Comprehensive tools and equipment provided
  • Ongoing training and development to enhance your skills and expertise

Other Information

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

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