RAC Service Consultant

2 weeks ago


Noble Park, Victoria, Australia RACV Full time
Job Title: RAC Service Consultant

We are seeking a skilled and passionate RAC Service Consultant to join our Roadside Assistance Team. As a key member of our team, you will play a critical role in providing exceptional customer service to our members.

Key Responsibilities:
  • Assist with a diverse range of calls, providing empathetic and reassuring support to our members.
  • Work collaboratively with our team to resolve member incidents, from flat tyres to burst water pipes.
  • Contribute to a positive and empowering work environment, where every member feels valued and supported.
What We Offer:
  • A dynamic and supportive team environment.
  • Opportunities for professional growth and development.
  • A comprehensive training program, including on-the-job training and classroom sessions.
  • Flexible work arrangements, including the option to work from home.
  • Exclusive RACV staff discounts and benefits.
Requirements:
  • Proven customer service experience and KPI success.
  • Ability to navigate multiple computer systems.
  • Keen sense of direction and knowledge of Melbourne suburbs.
  • Passionate about building longstanding relationships.

To apply for this exciting opportunity, please click the 'Apply' button below. If you have any questions or require further information, please don't hesitate to contact us.



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