World Class Travel Experience

1 week ago


Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $120,000
Unlock a World of Opportunities

As a key member of our Global Travel & Lifestyle Servicing team, you'll play a vital role in delivering exceptional customer experiences through every interaction.

  • You will be responsible for understanding the travel requirements of our valued card members, including accommodation and special interests.
  • Plan and fulfill travel requests from product offerings, booking, payment, issue/reissue tickets, and proactive follow-up.
  • Provide recommendations and support to Card Members through self-fulfilling their lifestyle bookings for dining, event tickets, and more.
  • Fulfill any special access or by-invitation-only events.
  • Meet key performance targets such as efficiency and customer satisfaction.
  • Deliver exceptional Customer service.

Our ideal candidate will have:

  • Global Distribution System (GDS) work knowledge; Sabre is helpful.
  • Travel agency experience within a fast-paced environment; preferably in a contact centre.
  • Luxury product knowledge including airlines, hotels, cruise, dining, theatre, fashion, sports & events.
  • Strong sales and interpersonal skills.
  • Excellent verbal and written communication skills.
  • A will to win and have worked in a performance-based environment where regular coaching and feedback are provided to achieve results.
  • Strong collaboration with others to achieve shared goals; excellent interpersonal skills.
  • Experience where you have demonstrated integrity, accountability, agility, and adaptability in your actions.

Benefits include:

  • Competitive base salaries.
  • Bonus incentives.
  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on the role and business need.
  • Generous paid parental leave policies.
  • Free access to global on-site wellness centers staffed with nurses and doctors.
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.

We offer a comprehensive benefits package and opportunities for career growth and development.

Apply now and take the first step towards unlocking a world of opportunities

Job Requirements

Work Schedule: 5 days a week, 8 hours shift (30 minutes break + 2 x 15 minutes break in between)

Roster Changes: Every 3 months

Hybrid Work Arrangements: Option to work onsite in our office full-time or hybrid (mix of onsite and work from home)



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