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Network Infrastructure Developer

2 weeks ago

North Sydney Council, Australia beBeeIntegration Full time $117,000 - $137,000

Job Description:

  • As a Solutions Integration Specialist, you will work with our team to provide technical expertise in satellite connected networking solutions.

  • This role involves providing networking infrastructure design, SATCOM system installation, commissioning, training and post-sales support to clients as part of the International Government Engineering Team.

  • You will be responsible for supervising all requirements and dependencies of tasks allocated to you, including arranging availability of required materials, transport of equipment and materials to site where applicable, travel logistics and site access considerations, safety considerations of the task and supervision of any allocated contractors or assisting peers.

  • The Solutions Integration Specialist is encouraged to be able to identify and adapt an existing solution design to meet customer requirements where this can be achieved using existing G2 products and services.

  • Additionally, you will be expected to participate in a 24/7 on-call roster for end client engineering support.

Key Responsibilities:

  • Satellite solution hardware component configuration development, installation, commissioning and maintenance, including dependent Internal systems and customer-facing networks

  • Support and maintenance of airtime systems (Legacy TC Comms DP and G2 VAR networks and applications)

  • Design, Support and maintenance of VIG Solutions internal network infrastructure (APN & SVN routers, firewalls, servers, SaaS systems and restricted / classified networks) using Cisco, Palo Alto and Juniper equipment. Manage virtual environments using ESXi hypervisor. Deploy and maintain Windows and Linux virtual machines

  • Implement and maintain routing protocols such as BGP and OSPF, including distribution and redistribution among different protocols. Set up and handle IPSEC site-to-site VPNs and GRE tunnels

  • Monitor network performance using PRTG and capture network flow data using Plixer. Support and maintain remote VPNs and legacy Cisco ASA firewalls. Ensure network security compliance with government standards and protocols

  • Conducting diagnosis, either physically or remotely, of issues being experienced by end users with end-to-end solutions in order to isolate the identified cause of the incident and implement corrective maintenance strategy as agreed with the end user to return the system to service

  • Collaborating with colleagues and supervisors to analyze incidents and identify underlying problems for resolution by solution architects or relevant external teams

  • Provide assistance with pre-sales support activities, demonstrations and exhibitions as and when required

  • Assembly and testing of custom solutions to meet specific client needs

  • Crafting user documentation to record as-fitted client system configuration baselines or supporting commercial bids and proposals

  • Development and delivery of operator and technical training to partners and end user customers as required

  • Conduct, and report on the outcome of, technical skills assessments of VIG partner and end user technical staff where required

  • Conducting root cause analysis of end-to-end satellite solution issues and detailing findings

  • On site and workshop technical inspections, repairs, installations and maintenance of networking equipment, satellite terminals (aero, marine, land) and other associated hardware

  • Participation in the on-call roster

Some Dimensions of the Job:

  • Corrective Maintenance activities completed successfully on first site visit, eliminating any need to rework.

  • Completion of allocated tasks to required quality within the agreed completion schedule.

  • Compliance with all Viasat and client site safety requirements, ensuring zero injuries to staff or assigned contractors.

  • Meeting response and performance SLAs of the 24/7 on-call roster.

  • This role requires travel, both domestically and internationally. The staff-member in this role will be required, on an irregular basis and provided reasonable notice, to travel sometimes for periods exceeding 7 days, and if required to travel on weekends to meet on-site weekday commitments.

  • Must be committed to on-going personal development.

  • Must have a suitable background to qualify and maintain an Australian Defence security clearance – must currently hold and maintain Australian citizenship.

  • The post-holder must have and maintain a Current Australian drivers' license and passport.

Requirements:

  • Must be formally trade qualified to Australian Electrotechnology/Telecommunications/IP Networking Certificate VI standard or equivalent tertiary industry qualification, with a minimum 4 years industry experience.

  • Must have experience in IP networking and IT (server deployment and maintenance) or satellite communications technologies, with a solid grasp of Microsoft and/or Linux operating systems.

  • Must be capable of developing and applying configurations to IP networking hardware such as routers, firewalls and managed switches to allow a solution to function as crafted to meet customer needs.

  • Ability to prepare and deliver technical presentations and reports to both internal and external clients on solutions performance against defined metrics as well as network events or outages.

  • The post-holder must be able to analyze communications issues being experienced by the client and devise solutions for clients requiring service and support from Viasat, regardless of the issue being satellite or terrestrial segment based.

  • Must be self-motivated and be able to empower their peers to achieve required task and project completion to BEST standard in a lively environment.

  • Must be proficient with use of Microsoft office applications (Word, Excel, PowerPoint) as well as Microsoft Visio.

  • Must be able to work at heights, gaining and maintaining Australian Working at Heights certification.

  • Must be able to work in confined space environment, gaining and maintaining Australian Confined Space certification.

What Will Help You On The Job:

  • Formal Australian tertiary qualifications in Workplace Training and Assessment (TAE40116)

  • GVF Advanced Installer or GVF Examiner certification

  • Project Management qualifications

  • Certifications in IP Networking (Cisco CCNA, Network+ or equivalent)

  • Microsoft, Linux, Asterisk certifications

  • A solid understanding of network virtualisation technologies (VMware, Hyper-V)

  • ITIL Foundation certification

Additional Information:

  • Must be eligible to work in this location advertised.

  • Viasat actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.

EEO Statement:

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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