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Coordinating Hearing Healthcare
2 weeks ago
We are seeking a skilled and enthusiastic professional to join our team as a Clinic Coordinator. This part-time role involves providing exceptional customer service and supporting the hearing healthcare journey of our clients.
The ideal candidate will have previous sales and customer service experience in retail, hearing care services, or allied health environments. They should possess strong interpersonal communication skills, empathy, and a passion for delivering outstanding results.
Key responsibilities include collaborating with clinicians and hearing technicians to provide quality hearing healthcare outcomes, learning about products and services, and applying tailored client-specific sales strategies to ensure the best possible solutions for our clients.
This is a pivotal role that contributes to clinic performance and enhances our customers' experience. The successful candidate will be able to work independently, think creatively, and thrive in a dynamic environment.
Requirements:- Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health environments
- Strong interpersonal communication skills and empathy for clients to support their hearing journey
- Higher School Certificate (HSC) or TAFE Qualification
- Permanent part-time role in an established organisation (9 days fortnight: Mon-Fri & Mon-Thu)
- Performance incentives
- Supportive hearing care team
- Professional development through clear career paths and training
- Employee Assistance Program
- Birthday and Christmas gifts
Our organisation prides itself on being diverse and inclusive, acknowledging and respecting our employees. We believe that it all starts with our employees, who make this happen. Our values shape a supportive and encouraging culture where everyone can thrive and succeed.
Our core values are trust, teamwork, innovation, and a can-do attitude. We strive to create a workplace where everyone feels valued, supported, and empowered to succeed.
