Storeperson/Customer Service Representative
3 weeks ago
About the Role
This is a fantastic opportunity to join our team as a Storeperson/Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, as well as assisting with general warehouse operations.
Key Responsibilities
- Action customer requests and enquiries face-to-face, over the phone, and via email regarding pricing and product information.
- Coordinate between departments to ensure orders are completed and dispatched correctly.
- Build and maintain relationships with existing clients, and inactive customers and prospects.
- Perform general day-to-day warehouse duties including receiving, storing, and dispatching stock.
- Use internal systems to accurately provide resolution of customers' enquiries, quotes, and orders.
- Ensure the warehouse is maintained in a clean and orderly manner.
About Us
Our company is a national supplier of sign, digital, and display solutions. We have been supporting Australia's graphics industry for over 50 years with high-end brands, reliable product information, fast deliveries, informative workshops, and exciting events.
We offer a fun and vibrant team culture, with a strong client-focused mindset. Our company values a 'can-do' attitude, with a real team player who is always prepared to jump in and do what it takes to deliver premium customer service and help out wherever needed.
What You'll Need
- You're an upbeat and personable professional with experience in customer service and/or warehouse operations.
- A real team player, you're always prepared to jump in and do what it takes to deliver premium customer service and help out wherever you may be needed.
- Your high attention to detail and strong time management is second to none.
- With a 'can-do' attitude, you are more than happy to move around on your feet all day and can safely lift boxes up-to 23kg without assistance.
- You have full Australian working rights, as sponsorship will not be offered for this role.
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