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Front Desk Supervisor

2 months ago

Brisbane, Queensland, Australia Accor Hotels Full time
Unlock Your Potential as a Front Desk Supervisor at Accor Hotels

We're looking for a dedicated and service-focused individual to join our team as a Front Desk Supervisor. As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless operations on our VIP floor.

Key Responsibilities:

  • Provide personalized service to our most influential guests, exceeding their expectations at every touchpoint.
  • Collaborate with our support team to resolve any issues or concerns, ensuring a smooth and enjoyable stay for our guests.
  • Lead by example, demonstrating a strong service-focused personality and a commitment to excellence in every interaction.

What We Offer:

  • A dynamic and inclusive work environment that values diversity and promotes growth and development.
  • A comprehensive benefits package, including an Employee Benefit card offering discounted rates at Accor Hotels worldwide.
  • Opportunities for learning and development through our Academies and Corporate Social Responsibility activities like Planet 21.

Requirements:

  • Previous experience in a similar leadership role, preferably in the hospitality industry.
  • Strong interpersonal and problem-solving abilities, with a proven track record of delivering exceptional results.
  • Proficiency in Opera or a related system, with the ability to adapt to new technologies.

Join Our Team:

We're an inclusive company that values diversity and promotes growth and development. If you're passionate about delivering exceptional guest experiences and leading by example, we'd love to hear from you. Apply now to take the first step in your journey with Accor Hotels