Process Enhancement Specialist

2 days ago

Adelaide, South Australia beBeeProcessEnhancement Full time $100,000 - $120,000

As a key player in Operational Enablement, this highly diverse Process Enhancement Specialist role is part of a function that reports to the Senior Manager Process Enhancement.

About the Opportunity

The Operational Enablement team focuses on process efficiency and compliance, customer experience enhancements, financial returns for the enterprise, and improving the employee experience.

You will provide expert advice and thought leadership in process enhancement skills and implementation of process enhancement tools. The role may include supporting business subject matter experts to manage their own process improvement projects, developing process enhancement tools or reviewing existing processes to identify potential improvement opportunities.

About You

To be successful in this role, you will have:

  • Previous experience in implementing process improvement projects
  • Demonstrated experience as a process expert in the financial services field
  • Demonstrated ability to manage improvement projects
  • Demonstrated ability to develop templates and tools used across an enterprise
  • Deep understanding of process enhancement concepts
  • Skills in relation to process data analytics
  • Highly advanced skills in communication and engagement
  • Strong attention to detail and accuracy
  • Previous experience in process mapping

The successful candidate will work closely with Process Enhancement Leads and business subject matter experts to deliver on improvement projects and support process mapping activities within business units.

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