Bilingual Financial Services Representative

2 weeks ago


Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

Delivering Exceptional Customer Experience

Job Summary:

We are seeking a highly skilled Bilingual Customer Service Specialist to provide first-class service to customers and prospective customers of our award-winning financial institution.

This is a dynamic opportunity for talented individuals who seek the challenge of succeeding and growing alongside our leading community financial institution. As a key member of our team, you will be the eyes and ears for our organization, fielding customer inquiries and finding innovative ways to respond.

Key Responsibilities:
  • Support all products and services in our retail and commercial lines of business via inbound and outbound customer service calls concerning bank operations, regulations, transaction processing, electronic services, marketing, promotional activities, online banking and mobile banking issues, and other inquiries as required by business objectives.
  • Handle and carefully respond to all customer inquiries, averaging 100-200 calls daily.
  • Provide excellent customer service through active listening, meeting and exceeding service goals, building and advancing customer relationships, working with confidential customer information sensitively, communicating appropriately with customers, aiming to resolve issues on the first call, and identifying customer needs and suggesting appropriate products and services.
Requirements:
  • Full bilingual proficiency in English & Spanish (reading, writing, speaking).
  • At least two years of consistent customer service experience, preferably in financial services, with six months of call center experience desirable.
  • A High School diploma or GED.
  • Excellent communication and customer service skills, proficiency in Windows applications, internet browsers, mobile devices, and basic hardware.
Benefits:

Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life. We offer the satisfaction of helping others, a productive team-based environment, supportive management, and casual business attire.

Additional Information:

The ideal candidate will have availability to meet training standards and work various shifts including evenings and weekends. We strive to create a diverse, collaborative workplace that celebrates innovation and change.



  • Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $90,000

    Providing exceptional customer service is at the forefront of this role. As a Bilingual Customer Service Specialist, you will be instrumental in delivering first-class service to customers and prospective customers of an award-winning financial institution.Job OverviewThis position involves fielding customer inquiries and providing courteous responses to...


  • Sydney, New South Wales, Australia First Financial Bank Full time

    AddressWe're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued, and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative...


  • Sydney, New South Wales, Australia Volkswagen Financial Services Australia Full time

    Posted: 23/05/2025- Closing Date: 22/06/2025- Job Type: Permanent- Location: 24 Muir Road Chullora 2190- Job Category: PermanentVolkswagen Financial Services Australia is a leading provider of competitive finance and insurance products to over 1200 retailers across Australia representing automotive brands within the Volkswagen Group including: Audi, ŠKODA,...


  • Sydney, New South Wales, Australia beBeeFinance Full time

    Financial Markets RoleThis is a graduate opportunity in finance, selling securities to keen investors.We are seeking a candidate with a background in business or finance who has a passion for the financial markets.The ideal candidate will be a recent graduate with a degree in business or finance.As a sales representative, you will be responsible for selling...


  • Sydney, New South Wales, Australia beBeeCustomerService Full time $66,575 - $81,305

    Job Title: Financial Service RepresentativeWe are seeking a highly skilled and motivated individual to join our team as a Financial Service Representative. In this role, you will be the primary point of contact for customers, providing exceptional service and support to meet their financial needs.


  • Sydney, New South Wales, Australia Paxus Full time $60,000 - $80,000 per year

    Make a real impact in your community Are you passionate about creating inclusive, welcoming spaces where people feel supported, connected, and empowered? We're seeking a Community Services Worker to join a dedicated team delivering programs and services that build stronger, healthier, and more connected communities across Sydney. About the RoleIn this...


  • Sydney, New South Wales, Australia beBeeCustomer Full time $95,870 - $117,738

    About Our RoleWe are seeking a dedicated and customer-focused individual to join our team as a Financial Services Representative. In this role, you will play a key part in delivering exceptional customer experiences through providing seamless banking services and meeting each customer's end-to-end financial needs.Key Responsibilities:Provide customers with a...


  • Sydney, New South Wales, Australia beBeeCustomer Part time $50,000 - $85,000

    Job TitleWe are seeking a Customer Service Representative to join our team. This is an exciting opportunity for a motivated individual who enjoys working with people and providing excellent customer service.The ideal candidate will have previous experience in customer-facing roles, excellent communication skills, and the ability to work well under...


  • Sydney, New South Wales, Australia beBeeCustomerService Full time $80,000 - $100,000

    Customer Service is at the heart of our operations. As a Financial Services Representative, you will be the face of our institution.You will play a vital role in helping customers with transactions, educating them on our platforms and tools, and recommending products and services to help them achieve their financial goals.This position is located at...


  • Sydney, New South Wales, Australia beBeeCommunication Full time $60,000 - $85,000

    As a financial services representative, you will be the face of our organization, working directly with customers to help them achieve their financial goals.About This RoleThis is a customer-facing role where you will work closely with clients to understand their needs and provide tailored solutions that meet their requirements.The ideal candidate will have...