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Field Service Engineer

2 months ago

Alice Springs, Northern Territory, Australia Cummins Full time

We are seeking a skilled Field Service Technician to diagnose and repair engines at our customer's site in Alice Springs.

Key Responsibilities:

  • Diagnose and repair engines to ensure optimal performance and efficiency.
  • Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Complete required documentation, such as service worksheets, timesheets, and warranty claims.
  • Identify additional service opportunities with customers.
  • Maintain service vehicles and tools for cleanliness and proper operation.

Qualifications:

  • Apprentice Trained Engine Technician (Preferred)
  • Vocational diploma from a relevant technical institution
  • Locally valid driving permit
  • Significant field service work experience
  • Expert level knowledge of and/or experience with engine products
  • Customer service experience
  • Experience providing technical advice and coaching to more junior technicians (Preferred)