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Customer Experience Coordinator

1 week ago

Darwin city centre, Northern Territory, Australia Rockwear Full time
Customer Service Manager Job Description

We are seeking a highly skilled Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for leading and developing the store team to deliver an exceptional customer experience.

You will work closely with the Store Manager to drive overall store performance and achieve sales targets.

  • Main Responsibilities:
  • Create and maintain a people-first culture that values development, collaboration, transparency, and open communication.
  • Lead, coach and support the store team to achieve people, performance, planning, and operational goals.
  • Provide regular and effective feedback that prioritises professional development and internal progression.

We offer a fun and inspiring work environment, a competitive salary and benefits package, and opportunities for career growth and development.