Head of Product and Operations

2 weeks ago

Melbourne, Victoria, Australia beBeeProductivity Full time $150,000 - $200,000
Job Title: Head of Product and Operations

This role drives growth, profitability, and customer satisfaction in the Area by translating global strategy into effective plans.

The ideal candidate will deliver a dynamic, sellable product to customers, ensuring timely operations and customer success. Key Responsibilities include:

  • Strategy Development and Execution
  • Carrier and Customer Relationship Management
  • Pricing Strategy and Optimization
  • Operations Efficiency and Performance Management
  • Leadership and People Management

Success Metrics include LCL volume growth, profitability, pricing competitiveness, margin control, and customer satisfaction. Critical Competencies required are business acumen, leadership, communication, analytical skills, customer-centric mindset, execution expertise, and procurement experience.

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