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Product Design Director

2 months ago


Melbourne, Victoria, Australia Airwallex Full time

About Airwallex

Airwallex is a leading unified payments and financial platform for global businesses.

We empower over 100,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management, and treasury to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe.

Valued at US$5.6 billion and backed by world-leading investors, Airwallex is leading the charge in building the global payments and financial platform of the future.

Responsibilities

  • Develop an in-depth understanding of domain knowledge across platform products and have enough expertise to link the dots, see the big picture as we develop additional multi-disciplinary projects.
  • Be hands-on and own strategic design projects that shape key customer experiences.
  • Work with cross-functional teams, including product managers and engineers, to understand user needs and develop innovative design solutions.
  • Translate findings into simple yet engaging user experiences across platforms.
  • Navigate through ambiguity and explore the conceptual, JTBD, the competitive landscape, and operate with business acumen to help achieve product market fit.
  • Lead a team of product designers, providing mentorship to help them grow their skills.
  • Set clear career paths and coach designers regularly.
  • Oversee the end-to-end user experience designs of your team across desktop, mobile web, and app.
  • Steer your team's designs as they storm through the product requirements using your structural product knowledge.
  • Provide concrete, actionable feedback to your team members, helping them steer through stakeholder and projects to achieve effective progression.
  • Proactively establish and evolve our design system and guidelines to ensure effective support, consistency, and high quality across all of our products.
  • Promote a feedback-driven design culture focused on user outcomes.
  • Build a robust design team and design culture within the organization by mentoring designers and promoting user-centered design thinking.