Customer Experience Advocate
1 week ago
Xplor Technologies offers a range of benefits and perks to its employees. These include:
- Unlimited access to LinkedIn Learning.
- 10% of your time devoted to growing you and your career.
- Further support to help you grow.
- A collaborative, team environment with people who truly love what they do.
- A flexible working model, where you will spend 2-3 days per week in the office and the rest working from home.
We believe in making life simple for our customers, and we strive to achieve this goal by providing excellent customer service and support. If you are a motivated and experienced professional looking for a new challenge, we would love to hear from you.
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Customer Experience Advocate
6 days ago
Melbourne, Victoria, Australia Rentokil Initial Part timeKey ResponsibilitiesAs a Customer Experience Advocate, you will be responsible for providing exceptional customer experiences through phone and email support. You will be an integral part of our Customer Service team, working closely with colleagues to ensure that our customers receive the highest level of service.Your key responsibilities will include...
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Customer Experience Advocate
6 days ago
Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full timeAs a Customer Experience Advocate, you'll play a key role in improving customer experiences across the Retail Division. You'll work closely with multiple stakeholders to analyse complaint data for trends and root causes, and lead initiatives to improve products, services, and customer experiences.About the RoleThe role requires strong leadership,...
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Customer Experience Advocate
3 days ago
Melbourne, Victoria, Australia TeleTech Holdings, Inc. Full timeAt TeleTech Holdings, Inc., we are committed to delivering exceptional customer experiences in the automotive industry. As a Customer Experience Advocate, you will play a vital role in guiding customers throughout their journey, from initial inquiry to resolution.About Our Team:Vibrant Culture: Our company values diversity and inclusivity, fostering a...
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Customer Experience Advocate
1 day ago
Melbourne, Victoria, Australia Arketa Full timeAbout the JobWe're looking for a skilled Customer Experience Advocate to join our team. As a key member of our team, you'll be responsible for supporting our partners with using our product and helping them grow their wellness businesses.You'll represent the voice of our partners internally and provide speedy, friendly responses via chat or email. You'll...
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Karbon Customer Advocate
1 day ago
Melbourne, Victoria, Australia Karbon Full timeKarbon is committed to delivering exceptional customer experiences. To achieve this, we're seeking an experienced Karbon Customer Advocate to join our team.In this role, you'll be responsible for working closely with our customers to understand their needs and preferences, and developing solutions to meet those needs.The ideal candidate will have a strong...
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Customer Success Advocate
2 days ago
Melbourne, Victoria, Australia Dubber Full timeAbout DubberWe empower businesses to unlock the value in every conversation through our cutting-edge conversation platform. Used by leading communication networks worldwide, our products enable seamless interactions and drive business growth.We're seeking a Customer Success Advocate who can deliver positive outcomes for customers. The role will require...
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Customer Experience Advocate
3 days ago
Melbourne, Victoria, Australia Tesla, Inc. Full timeAs a Customer Experience Advocate at Tesla, Inc., you will play a critical role in ensuring that customers receive exceptional support and service throughout their interaction with our energy systems.You will be responsible for developing and maintaining strong relationships with customers, listening to their concerns, and working collaboratively to resolve...
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Customer Success Advocate
7 days ago
Melbourne, Victoria, Australia Xplor Technologies Full timeKey ResponsibilitiesAction escalated support cases to provide customer resolutions within agreed service level agreements, advocating customer needs to effectively prioritise support ticket resolution.Responsible for maintaining and enhancing customer satisfaction levels, ensuring quality service is provided consistently.Contribute to frameworks and internal...
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Customer Experience Advocate
2 days ago
Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full timeAbout the OpportunityWe're seeking a highly motivated and customer-focused individual to join our team as a Care for Customer Specialist. In this role, you will be responsible for delivering exceptional customer service to our small and medium-sized business customers.You will work closely with our commercial banking team to understand customer needs and...
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Customer Experience Advocate
3 days ago
Melbourne, Victoria, Australia EonX Full timeAbout the RoleThe Customer Success Representative plays a pivotal role in ensuring customers achieve their goals through EonX's proprietary bill payments platform.This involves close collaboration with Business Development Managers to deliver a seamless onboarding experience, driving platform awareness and adoption through regular communication.The ideal...
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Customer Experience Advocate
2 days ago
Melbourne, Victoria, Australia Country Road Group Full timeAbout the PositionWe are looking for a talented Sales Consultant to join our Witchery team. As a Sales Consultant, you will be responsible for delivering exceptional customer experiences and contributing to the smooth operation of the store.Key ResponsibilitiesDelivering exceptional customer experiences through knowledgeable service and seamless execution of...
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Customer Experience Advocate
2 days ago
Melbourne, Victoria, Australia Montu Full time**Your Role**As a Customer Support Specialist, you will be the friendly voice and problem-solving guru for our clients, ensuring exceptional customer experiences. Your responsibilities include:Juggling phone calls, emails, and teamwork with easeTransforming complaints into opportunities for customer delightCoordinating with suppliers to ensure timely...
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Customer Benefits Advocate
3 days ago
Melbourne, Victoria, Australia Bupaoptical Full timeAbout UsWe're Bupa, a leading health insurance provider dedicated to helping people live longer, healthier lives. Our team is passionate about delivering exceptional customer experiences and promoting wellness in our communities.Job DescriptionWe're seeking a Customer Benefits Advocate to join our team. In this role, you'll work closely with customers to...
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Digital Experience Innovator
11 hours ago
Melbourne, Victoria, Australia Intrepid Experience Full timeAbout the RoleThe Senior Digital Product Owner will lead innovation in two critical areas of our digital experience: Checkout & Booking Management for direct customers and the Travel Agent Portal.In this role, you will play a key part in shaping the end-to-end booking experience, ensuring a seamless, intuitive, and high-converting platform for both customers...
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Global Customer Advocate
2 days ago
Melbourne, Victoria, Australia Culture Amp Full timeJob SummaryCulture Amp is seeking a highly skilled Product Support Specialist to join our team, supporting customers worldwide. This role requires strong technical expertise, excellent communication skills, and the ability to navigate complex customer issues.Key ResponsibilitiesYou will be responsible for:Serving as the primary point of contact for customers...
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Travel Experience Coordinator
4 days ago
Melbourne, Victoria, Australia Intrepid Experience Full timeAbout the Role\We are seeking a Travel Experience Coordinator to join our team at Intrepid Experience. This is a casual position that will give you flexibility in when and how you work, with great availability always an asset.\As a Travel Experience Coordinator, you will be responsible for leading tours and providing amazing customer service and travel...
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Customer Experience Advocate
1 day ago
Melbourne, Victoria, Australia Podium Full timeOverviewPodium is a leading platform that empowers local businesses to thrive. Our mission is to provide a complete platform and outcome-driven AI employees that convert leads into paying customers.
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Customer Experience Advocate
1 week ago
Melbourne, Victoria, Australia Michael Page Australia Full timeAbout UsWe are a not-for-profit organisation dedicated to supporting members in the medical industry.Our mission is to provide exceptional service and build strong relationships with our members.The Job DescriptionRespond to member inquiries via phone and email, ensuring prompt and professional communication.Develop and maintain in-depth knowledge of our...
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Customer Experience Ambassador
2 days ago
Melbourne, Victoria, Australia Arketa Full timeWe're seeking a Client Success Coach to join our team at Arketa. In this role, you'll support our Partners by answering their questions with speedy, friendly responses via chat or email.The ideal candidate has a passion for building relationships, making people smile, and increasing access to wellness around the world.You'll be responsible for guiding new...
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Customer Service Advocate
2 days ago
Melbourne, Victoria, Australia ppcg Full timeWe are looking for a skilled and empathetic professional to join our team as a Client Access and Support Worker at PPCG. In this critical role, you will be responsible for delivering exceptional client services, advocating for their needs, and fostering strong relationships within the community.About the PositionThis 3-day per week position offers a unique...