Customer Experience Advocate

4 days ago


Melbourne, Victoria, Australia TeleTech Holdings, Inc. Full time

At TeleTech Holdings, Inc., we are committed to delivering exceptional customer experiences in the automotive industry. As a Customer Experience Advocate, you will play a vital role in guiding customers throughout their journey, from initial inquiry to resolution.

About Our Team:

  • Vibrant Culture: Our company values diversity and inclusivity, fostering a supportive environment where every voice matters and contributions are celebrated.
  • Team Spirit: Join a close-knit team that values collaboration, growth, and open communication, empowering you to thrive in a dynamic environment.

Your Key Responsibilities:

  1. Customer Engagement: Utilize your strong verbal and written communication skills to address customer concerns with empathy and expertise.
  2. Relationship Building: Cultivate trust and enthusiasm by acting as a trusted advisor, addressing customer complaints and objections with tact and professionalism.

What We Offer:

  • Competitive Salary + Incentives
  • Tuition Reimbursement
  • Employee Assistance Program


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