Strategic Account Growth Manager

4 days ago

Sydney, New South Wales, Australia Tbwa ChiatDay Inc Full time

About Diligent

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit, and ESG. We empower more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices, enabling them to make better decisions faster.

Key Responsibilities:

  • Proactively build and maintain deep knowledge and expertise of Diligent's products, solutions, strategy, and business priorities.
  • Prospect new and existing business within designated verticals/territories for larger, complex accounts with longer sales cycles.
  • Adept a 'solutions' selling approach, understanding customer needs, and developing solutions through the lens of the Diligent One Platform.
  • Leverage unique, strategic, industry-focused business insights and opportunities to create long-term, competitive advantage for customers.
  • Expand strategic customer relationships to drive larger impact for customers, promoting growth into other areas of the organization.
  • Proactively gather feedback on additional needs, products, and features from customers, collaborating with product management and product marketing to drive change on behalf of customers.
  • Develop strategic business/account plans for customers that drive business outcomes to generate new business and upsells.
  • Lead and coordinate cross-functional teams on plan execution, driving accountability to execute and deliver on account plans.
  • Effectively manage the end-to-end sales cycle from opportunity to deal close using the Diligent-approved sales methodology.

Required Skills and Qualifications:

  • 12+ years proven track record of success in account management and achieving revenue targets within industry vertical technology or GRC industry.
  • Ability to build and maintain relationships with senior leaders and stakeholders at different levels of the organization.
  • Continuous learning, including proven knowledge and expertise of internal products and external industry trends and customer landscape.
  • Strong communication, presentation, and influencing skills.
  • Demonstrated strategic thinking and ability to align technology solutions with business objectives.
  • Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment.

About You

We are seeking a highly skilled and experienced Strategic Account Growth Manager to join our team. If you have a passion for building strong relationships with clients and driving business growth, we encourage you to apply.

About Us

At Diligent, we are committed to empowering leaders with the technology, insights, and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future but also make the world a more sustainable, equitable, and better place.

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