Insurance Broker Support Technician

4 weeks ago


Perth, Western Australia Howden Group Holdings Full time

About the Role

The Insurance Broker Support Technician will provide technical administration support to Account Brokers within the Solicitor's Professional Indemnity team, with a view to taking on client-facing and business development responsibilities in the future.

This is a starter role for school leavers or graduates, with full training and continuous development provided.

Key Responsibilities

  • Works with senior members of the team to agree key priorities and manage workload, ensuring personal and team objectives are achieved.
  • Provides support and assistance to senior colleagues in their interactions with clients, producing brokers and underwriters regarding new business, renewals, and mid-term changes.
  • Assists in the creation of comprehensive client and broking documents, reports, and summaries.
  • Enters data into our trading platform, Sector, and other portals as appropriate, for new quotes, renewals, and mid-term adjustments.
  • Coordinates and resolves queries from internal and external parties on behalf of the team, and investigates issues arising in various MI reports.
  • Performs technical duties, including ensuring data completion by deadline, responding to issues regarding data integrity, supporting the credit control team, and completing payment and invoice request forms.

Requirements

  • Previous experience of working in a client-facing environment is desirable.
  • Attention to detail with ability to produce accurate documentation.
  • Prioritization and organizational skills.
  • Self-motivated, able to work independently and use initiative.
  • Competent IT skills, including Microsoft Word, Excel, and PowerPoint.
  • Excellent organizational skills.

About Us

At Howden, we value diversity and are looking for individuals who share our values:

  • We support each other in everyday moments and bigger challenges.
  • We are determined to make a positive difference, at work and beyond.

What We Offer

A career that you define, with opportunities for personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.

We prioritize work-life balance and support our people in every aspect of their lives.

We are committed to equality, fairness, and respect for all colleagues, candidates, clients, and business partners.

We are on a life-long journey to become an ever-more sustainable group, taking care of our people and the world we live in.



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