FBO and Charter Operations Coordinator

4 weeks ago


Adelaide, South Australia Regional Express Holdings Limited Full time

Regional Express Holdings Limited is seeking a highly skilled FBO and Charter Coordinator to join our team at Adelaide Airport.

Key Responsibilities:

  • Manage the end-to-end FBO charter process, including acceptance, pricing, staffing, and coordination onsite for arrival and departing aircraft.
  • Support the management of existing client contracts, develop strong client relationships, and actively pursue new client opportunities.
  • Investigate safety-related or dangerous goods incidents and implement corrective actions in collaboration with the Rex Group Safety Department.
  • Coordinate and execute Rex Group charter requirements for schedule and ad-hoc services.
  • Monitor and manage performance of FBO and charter operations, providing administrative support.
  • Complete Ground Operations training to upskill ground handling personnel, engineering, outports, and third-party contractors.
  • Assist the Adelaide Airport Manager with other duties as required.

Requirements:

  • Previous airline experience is essential.
  • Eligibility to hold an ASIC (Aviation Security Identity Card).
  • Excellent communication skills, both written and verbal, with a friendly and professional demeanor.
  • Strong problem-solving skills and the ability to handle challenging situations.
  • Detail-oriented with good organizational skills to manage multiple customer inquiries simultaneously.
  • Ability to work in a team environment and a commitment to on-time performance.
  • Previous customer service experience is mandatory.
  • Able to work shift work, including early starts, evenings, and weekend work.
  • A strong work ethic and ability to work well within a diverse community of highly motivated stakeholders.
  • Proficiency with computer productivity applications, such as Microsoft Office.


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