FBO and Charter Operations Coordinator
4 weeks ago
Regional Express Holdings Limited is seeking a highly skilled FBO and Charter Coordinator to join our team at Adelaide Airport.
Key Responsibilities:
- Manage the end-to-end FBO charter process, including acceptance, pricing, staffing, and coordination onsite for arrival and departing aircraft.
- Support the management of existing client contracts, develop strong client relationships, and actively pursue new client opportunities.
- Investigate safety-related or dangerous goods incidents and implement corrective actions in collaboration with the Rex Group Safety Department.
- Coordinate and execute Rex Group charter requirements for schedule and ad-hoc services.
- Monitor and manage performance of FBO and charter operations, providing administrative support.
- Complete Ground Operations training to upskill ground handling personnel, engineering, outports, and third-party contractors.
- Assist the Adelaide Airport Manager with other duties as required.
Requirements:
- Previous airline experience is essential.
- Eligibility to hold an ASIC (Aviation Security Identity Card).
- Excellent communication skills, both written and verbal, with a friendly and professional demeanor.
- Strong problem-solving skills and the ability to handle challenging situations.
- Detail-oriented with good organizational skills to manage multiple customer inquiries simultaneously.
- Ability to work in a team environment and a commitment to on-time performance.
- Previous customer service experience is mandatory.
- Able to work shift work, including early starts, evenings, and weekend work.
- A strong work ethic and ability to work well within a diverse community of highly motivated stakeholders.
- Proficiency with computer productivity applications, such as Microsoft Office.
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