Operations Manager

3 weeks ago


Port Macquarie, New South Wales, Australia Mingara Recreation Club Full time
About the Role

We are seeking an experienced Duty Manager to join our team at Mingara Recreation Club. As a key member of our operations team, you will be responsible for delivering exceptional customer service, leading a team of 100, and ensuring the smooth operation of our venue.

Key Responsibilities
  • Lead a team of 100 staff members, providing coaching, mentoring, and guidance to ensure excellent customer service and operational efficiency.
  • Manage cash handling, scheduling, and coordination with other leaders to achieve business objectives.
  • Collaborate with the leadership team to develop and implement operational strategies, including recruitment, event management, and seasonal planning.
  • Ensure compliance with Club operations and guiding legislation.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
Requirements
  • At least 12 months experience managing a team in the hospitality industry or operational leadership.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently and think critically to resolve issues.
  • Flexibility and availability to work across operating hours.
  • Current RSA and RCG certificates.

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