Performance Manager
6 days ago
GroupM Nexus is the world's leading global media performance organization, uniting GroupM Practices and Solutions under a single unit. With over 350 people across Australia, our primary purpose is to deliver unrivalled advantage to our clients, stakeholders, and people.
Role OutlineThe Performance Manager delivers success across all facets of the business, managing a portfolio of clients and leading a small team of people. This role requires a highly skilled individual with expertise in biddable media, able to set the highest standard for operational excellence and maintain a market-leading view of best practice.
Key Responsibilities- Manage team workflow, delegating tasks effectively, making sure goals are set and met, and highlighting concerns with your Director.
- Hold constructive and meaningful performance evaluation meetings with reports each month, setting clear KPIs and monitoring achievement.
- Assist in the training and development of junior members of the team.
- Ensure all output is of the highest standard, and conforms to GroupM's best practices across planning, implementation, optimisation, and reporting.
- Oversee the end-to-end biddable process across your team, ensuring QA compliance and use of best practice.
- Identify and lead product innovation opportunities for your clients and with your teams.
- Lead biddable projects across your client remit, working collaboratively with stakeholders to define and deliver success.
- Support your director in the delivery of strong implementation plans that meet client objectives.
- Offer expert perspectives and POVs on recent market trends or developments, ensuring they're shared with stakeholders.
- Meet with vendors and partners to drive your client's agenda, creating opportunities for junior team members to get involved.
- Evaluate and improve ways of working to increase efficiency and effectiveness of commercial operations.
- Attention to detail: monitoring the quality and accuracy of your own work, and that of others.
- Organisation: you track progress and completion of activities to accomplish objectives, working effectively under short deadlines.
- Team & collaboration: lead your team to achieve common goals, initiating collaboration with others.
- Communication: take the initiative to keep other people informed, and tailor messages to suit others' needs.
- Analytical: distinguish between critical and irrelevant information, able to deal with complex challenges.
- Flexibility: confident in handling changing circumstances and ambiguity, also guiding others.
- Proactivity/taking the initiative: achieves ambitious but realistic goals, coaches others on how to focus their energy on achieving results.
- Problem solving: autonomously solves complex problems with minimal supervision, and proactively follows up after implementing a solution.
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