Fashion Care Specialist
6 days ago
We are seeking a Client Service Professional to join our team. As a foundational member, you will wear multiple hats and work at the intersection of premium fashion and sustainability.
- Ensure customer satisfaction from start to finish by handling customer inquiries, preparing quotes, and liaising with workshop staff.
- Fulfill online orders by coordinating shipments, monitoring work in progress, and packing items for shipment.
- Opportunities to expand into other functional areas such as marketing and project management for business growth.
- Availability for work between 9am and 5pm on weekdays, and weekends as needed.
- Excellent communication skills – both written and verbal.
- Presentation in speech, manner, dress etc.
- An interest in design, fashion, and our vision.
- An ability to learn quickly and be ready to do whatever is needed.
- Competitive salary + performance incentives.
- Opportunity to grow with the business.
- Training where necessary.
- Friendly, supportive work environment and colleagues.
We are a leading care + repair service for premium fashion brands, consumers, and retailers rejecting 'fast fashion' in favour of sustainably extending the lives of their items.
We are Australia's largest online service in the space, trusted by brands like Gucci, RM Williams, and Net-A-Porter, and looking for foundational team members to help us become a global leader in the space.
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