
AI Solutions Delivery Expert
11 hours ago
About this Role:
This is a senior-level position focused on delivering expert technical support for AI-powered contact centre solutions.
As a trusted advisor, you will work closely with clients to understand their business needs and develop tailored solutions that meet and exceed their requirements.
- Design and implement comprehensive AI solutions, leveraging deep expertise in conversational AI platforms and cloud infrastructure.
- Collaborate with cross-functional teams to ensure proposed solutions are technically feasible, deliverable, and profitable.
- Develop architectural blueprints, create design documents, and prepare demonstrations to showcase solution capabilities.
Responsibilities:
- Provide expert pre-sales and project delivery support for AI-powered contact centre solutions.
- Design comprehensive AI solutions, understanding technical requirements and analysing existing client technology.
- Develop architectural blueprints, create design documents, and prepare and deliver demonstrations.
- Coordinate with cross-functional teams to ensure proposed solutions are technically feasible, deliverable, and profitable.
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