Mobile Service Technician

4 weeks ago


East Ipswich, Queensland, Australia Pirtek Full time

Job Overview

Pirtek is seeking a highly skilled and motivated Mobile Sales and Service Technician to join our team in Australia. As a key member of our operations team, you will be responsible for delivering exceptional customer service, maintaining a high level of technical expertise, and contributing to the growth and success of our business.

Responsibilities

  • Attending assigned service calls promptly, aiming to be onsite within 30 minutes or as agreed with your Manager upon receiving the work order
  • Generating sales on service calls by upselling additional servicing, products, or revenue streams to customers
  • Maintaining and operating the Mobile Service Unit (MSU) to the highest standards, ensuring all equipment is serviced, calibrated, and in good working order, especially during fieldwork
  • Maintaining the MSU to ensure it is clean, tidy, and well-stocked
  • Completing all logs regularly to ensure they are up-to-date
  • Assembling, supplying, and installing material transfer hoses and tubes per customer requests, utilising the most suitable equipment, products, and methods for efficient and high-quality work that meets customer expectations
  • Seeking advice and support from your Manager in order to clarify any questions you may have
  • Utilising pMOBILE for creating and updating all work orders to maximise efficiency and accuracy

Requirements

  • Previous experience in fitting, mechanical, hydraulics or relevant area
  • Hold a current manual Driver's Licence and willing to obtain a Light or Medium rigid licence
  • Experience in operating plant machinery and using tools and measuring devices
  • Excellent literacy and numeracy skills
  • Strong verbal and written communication skills with a commitment to providing excellent customer service
  • Ability to anticipate problems and proactively find solutions
  • Excellent time management skills with the ability to plan and prioritise
  • Reliable and punctual
  • Have a strong work ethic and pride in the quality of your work
  • Neat and tidy presentation
  • Ability to display confidence in representing Pirtek
  • A willingness to learn and undertake training as required

What We Offer

  • A competitive salary of around $60,000 - $80,000 per annum, depending on experience
  • Ongoing training and development opportunities
  • The opportunity to work with a leading provider of mobile hydraulic services
  • A dynamic and supportive work environment

Contact Information



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