Community Service Coordinator

2 days ago

Darwin, Northern Territory, Australia beBeeDisability Full time $89,500 - $117,200
Job Overview

Purple is a leading service provider dedicated to empowering people with disabilities to live meaningful, independent, and fulfilling lives.

We are a community of innovators, learners, and changemakers committed to making a positive impact in the disability sector.

Main Responsibilities:
  • Service Delivery Expertise: Ensure participants receive consistent, person-centered support through quality planning, documentation, and collaboration with frontline staff.
  • Team Leadership: Mentor and coach team leaders and staff, conduct performance reviews, and foster a positive culture through training and ongoing support.
  • Participant Engagement: Regularly review support plans, address service gaps, and implement strategies to improve participant engagement and satisfaction.
  • Operational Excellence: Maintain accurate records, monitor service quality, resolve incidents, and ensure compliance with legislation, NDIS standards, and internal procedures.
  • Stakeholder Relationships: Engage effectively with families, providers, and community groups to promote collaboration and ensure participant needs are communicated and met.
  • Innovation and Growth: Lead initiatives to improve services and implement innovative models that support better participant outcomes and organisational growth.
Key Requirements:
  • Qualifications: Bachelor's degree in social work or a related field or equivalent experience.
  • Experience: 3 years experience in a similar role.
  • Skills: Passionate about making a difference in the disability sector, thrive in a collaborative, fast-paced environment, eager to learn, grow, and take on new challenges.
Our Values:
  • Empathy and Person-Centred Care: Participants are at the core of everything we do.
  • Efficiency and Effectiveness: We move swiftly and execute with purpose.
  • Proactivity and Solutions-Focused: We anticipate needs, take initiative, and collaborate to drive solutions.
  • Integrity and Reputation: Our integrity and good name are our lifeblood; we protect them.
  • Curiosity and Continuous Learning: We embrace challenges, pursue knowledge, and adapt to grow.

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