Customer Service Associate
2 weeks ago
At ISN, we're seeking a highly motivated and customer-focused individual to join our Sydney team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service to our contractor and supplier clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Field incoming calls and enquiries from clients
- Provide support and guidance to clients on ISNetworld, our product
- Work closely with the Client Development team to drive account expansion and new client prospecting
Requirements:
- Bachelor's degree and/or equivalent work experience
- Excellent verbal and written communication skills
- Excellent customer service orientation
- Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
What We Offer:
- Total annual compensation consists of base salary and target incentives
- Up to $400 AUD reimbursement for office parking or public transportation
- Monthly cell phone reimbursement
- 100% company-paid supplemental health insurance premiums for employees and dependents
About ISN:
ISN is a global leader in contractor and supplier management, working closely with household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East. We're committed to providing exceptional customer service and support to our clients, and we're looking for a talented individual to join our team.
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