Service Desk Analyst

About the OpportunityMercy Health is seeking a skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing 1st level remote and in-person IT and telecommunications support to Mercy Health staff and facilities.Key Responsibilities:Triage and action customer queries, incidents, problems, and...

About the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Mercy Health. As a Service Desk Analyst, you will be responsible for providing 1st level remote and in-person IT and telecommunications support to our staff and facilities.Key ResponsibilitiesTriage and action customer queries, incidents, problems, and requestsProvide...

About the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Mercy Health. As a Service Desk Analyst, you will be the first point of contact for all IT Helpdesk enquiries and will be responsible for effectively and efficiently managing enquiries to resolution.Key ResponsibilitiesProvide First-Level Support: Respond to and resolve...

Employment Type: Permanent full time Salary: $72,000 + Super + On-call allowance. Salary Packing also available. Location: Mercy Support Office Richmond (VIC) Upload with Application: Resume, cover letter, and all relevant qualifications Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the...

**About Grill’d** We are so much more than just healthy burgers, we are an Australian born business that has been successfully grown by its amazing people. We are made in Australia so we support local Australian suppliers and communities. Not only are we health conscious we also have sustainability and the environment at the heart of everything we do. We...

Employment Type: Permanent full timeSalary: $72,000 + SuperannuationLocation: Richmond (VIC)Upload with Application: Resume, cover letter, and all relevant qualificationsContact: Technology.Careers@mercy.com.auWhere there’s life, there’s Mercy. Where there’s care, there’s You.Through the battles and the breakthroughs, we're there. Where will you...

Employment Type: Permanent full timeSalary: $72,000 + Super + On-call allowance. Salary Packing also available.Location: Mercy Support Office Richmond (VIC)Upload with Application: Resume, cover letter, and all relevant qualificationsWhere there’s life, there’s Mercy. Where there’s care, there’s You.Through the battles and the breakthroughs, we're...

About the RoleWe are seeking a skilled Service Desk Analyst to join our team at Mercy Health. As a Service Desk Analyst, you will be responsible for providing 1st level remote and in-person Information Technology and Telecommunications support to our staff and facilities.Key ResponsibilitiesTriage and action customer queries, incidents, problems, and...

About the RoleWe are seeking a skilled Service Desk Analyst to join our team at Mercy Health. As a Service Desk Analyst, you will be responsible for providing 1st level remote and in-person Information Technology and Telecommunications support to our staff and facilities.Key ResponsibilitiesTriage and action customer queries, incidents, problems, and...

About the RoleMercy Health is seeking a highly skilled Service Desk Analyst to join our team. As a key member of our support team, you will provide first-level support to staff and facilities across our organization.Key ResponsibilitiesProvide remote and in-person IT and telecommunications support to staff and facilities.Triage and action customer queries,...

Job Title: Service Desk AnalystAbout the RoleAs a Service Desk Analyst at Mercy Health, you will play a vital role in providing exceptional technical support to our staff and stakeholders. You will be responsible for responding to and resolving IT-related queries, issues, and requests in a timely and professional manner.Key ResponsibilitiesProvide...

**SERVICE DESK LEAD** - **Package of $70,000.00 base + super**: - **3/40 River Boulevard, Richmond, Victoria**: **Do you want to**: - work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? - understand the strategic direction of your organisation and how your effort...

About the RoleBerry Street is seeking a proactive and strategic IT Service Desk Manager to lead our IT support team. This is an opportunity to contribute to the smooth functioning of our organisation by ensuring exceptional service delivery.Key ResponsibilitiesCollaborate with stakeholders to provide input into the IT roadmap and identify future technology...

**ABOUT THE ROLE**: - Join Mercy Health's Technology Team during this exciting period of digital transformation and growth in our Health and Healthy Ageing services. - With a strong focus on customer satisfaction and delighting customers, the Manager, Service Desk will implement processes to enhance customer experience, using metrics and dashboarding...

About the RoleBerry Street is seeking a skilled IT Service Desk Manager to lead our IT support team. As a key member of our organisation, you will play a vital role in ensuring exceptional service delivery and contributing to the smooth functioning of our operations.Key ResponsibilitiesCollaborate with stakeholders to provide input into the IT roadmap and...

**SERVICE DESK TEAM LEADER** - **Package of $82,000.00 base + super**: - **3/40 River Boulevard, Richmond, Victoria**: **Do you want to**: - work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? - understand the strategic direction of your organisation and how your effort...

About the roleWe are seeking an experienced Service Desk Support Specialist to join our dedicated team at Mercy Health. As a key member of our IT support team, you will be responsible for providing first-level technical support to our staff and facilities.Key responsibilities: Provide technical support and assistance to staff and facilities via phone, email,...

About the RoleWe are seeking a highly skilled and motivated Customer Care Officer to join our team at Mercy Health. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our staff and facilities.Key ResponsibilitiesProvide 1st level remote and in-person IT and telecommunications...

About Our ClientOur client is a well-established Australian company, renowned for its exceptional service and commitment to excellence. With a rich history spanning over a century, they have built a reputation as a trusted partner in the industry.Job DescriptionAs a Financial Analyst, you will play a crucial role in supporting the Senior Management...

**Work with us**: Our organisation is a busy health hub in the middle of Richmond. North Richmond Community Health, which includes the Centre for Culture Ethnicity and Health, is a great place to work. You’ll find an environment where staff are inspired through meaningful work and supported by colleagues and management. We prioritise an inclusive and...