Customer Service Administrator

2 weeks ago

Sydney, New South Wales, Australia beBeeAdministrative Full time $64,040 - $64,896
Job Description

We are seeking a highly organized and customer-focused individual to join our team as an Administration Officer. This dynamic role is ideal for someone who thrives in a fast-paced, client-centric environment and enjoys supporting both clinical staff and community members.

The successful candidate will provide an efficient and welcoming reception while managing key administrative responsibilities. These include updating client details, coordinating room bookings and appointments, maintaining communication with clinical teams, supporting interpreter services, and participating in emergency responses when required.

This position provides general administration service to our organization, maintains relevant office systems, and delivers a high-quality, customer-focused service. The position links in with and supports other administrative positions located within the district.

Key Responsibilities:

  • Provide administrative support to clinical staff and community members
  • Update client details and coordinate room bookings and appointments
  • Maintain communication with clinical teams and support interpreter services
  • Participate in emergency responses when required
  • Ensure accurate records, file, order stock, process invoices, and assist with the smooth operation of information systems and databases

Required Skills and Qualifications:

  • Certificate II in Business Administration or willingness to complete
  • Experience providing reception and administrative support in a high-demand, team-oriented environment
  • Proficiency with Microsoft Office and ability to work independently
  • Strong communication skills and ability to compose professional documents, including meeting minutes and general correspondence
  • Australian C-Class driver's license (including P1 or P2)

Benefits:

We offer a supportive and community-oriented work environment, discounted gym membership/corporate wellbeing programs, and opportunities for career growth and development.

About Us:

We are proud to be an equal opportunity employer, committed to providing a working environment that thrives and values diversity, equity, and inclusion.

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