
Senior Gambling Support Specialist
6 days ago
The Financial Counselling for Gambling program offers free, confidential support to individuals experiencing financial hardship due to gambling harm.
This initiative is funded by the Commonwealth and aims to provide holistic, trauma-informed support to people affected by gambling-related financial distress.
You'll be a trusted advocate for clients navigating the challenges of financial distress caused by gambling.
Your role will involve delivering comprehensive financial assessments, providing tailored information and advice, and developing case plans that consider cultural, social, and mental health factors.
Main Responsibilities:- Conduct thorough financial assessments to understand each client's unique situation
- Offer tailored support, including information, advice, and advocacy, to aid informed decision-making
- Develop case plans that incorporate cultural, social, and mental health considerations
- Negotiate with creditors and financial institutions on behalf of clients
- Promote awareness and build referral pathways within the community
- Collaborate with allied services to ensure comprehensive support
- Maintain accurate records in the client management system and uphold compliance standards
- Contribute to service planning and improvement initiatives
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