Financial Counsellor for Gambling

Company Description

For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.

We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.

Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.

Job Description

• 0.6 FTE, part-time | Ongoing position
• Based in Ipswich QLD, on the lands of the Yuggera, Jagera & Ugarapul Peoples
• From $51.23 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550

Make a difference where it matters most

The Financial Counselling for Gambling program offers free, confidential support to people experiencing financial hardship due to gambling harm—whether from online platforms or land-based venues. Funded by the Commonwealth, the program helps individuals affected by gambling harm, explore options, and build long-term money management skills. It also connects clients with other services to support their wellbeing and reduce the risk of further harm.

Your role, your impact

As a Financial Counsellor, you'll be a trusted advocate for people navigating the challenges of gambling-related financial distress. You'll provide holistic, trauma-informed support that helps clients understand their options, regain financial control, and build long-term capability.

In this role, you will:

• Deliver comprehensive financial assessments to understand each client's unique situation
• Provide tailored information, advice, and advocacy to support informed decision-making
• Develop case plans that consider cultural, social, and mental health factors
• Negotiate with creditors and financial institutions on behalf of clients
• Engage with the community to raise awareness and build referral pathways
• Collaborate with allied services to ensure wraparound support
• Maintain accurate recordsin Each's client management system and uphold compliance standards
• Contribute to service planning and improvement
• Engage in supervision, team meetings and professional development
• Contribute to service planning and improvement

Who we're looking for

• Diploma of Community Services – Financial Counselling (fully completed)
• CHCSS00111 Problem Gambling Skill Set (or equivalent)
• Professional membership with Financial Counselling Queensland (FCQ)
• Current driver's license
• Experience in financial counselling, ideally in a community or not-for-profit setting
• Knowledge of relevant legislation and financial counselling standards
• Ability to work independently and collaboratively

What's in it for you

At Each you'll be supported to be your best. We provide:

• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety
• Balance your way – Flexible work arrangements to help you juggle work and life commitments
• Competitive salary – Based on your experience, plus above-award conditions and generous leave options
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment
• Learn from the best – Clinical supervision, debriefing, and exposure to diverse client cases to build your expertise
• Free, confidential support – Our Employee Assistance Program is available for you and your family
• More leave when you need it – 4 weeks annual leave, sick/carer's leave, family & domestic violence leave, and the option to purchase extra leave

To view the full Position Description, click here or visit , go to 'Work With Us' > 'Careers' > 'Open Roles' and search for this position.

Questions? Contact Cammie Dinh (Talent Acquisition Business Partner) at

Applications close: Wednesday 17th September

Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period – so don't miss out and apply today

Qualifications Additional Information

Next Steps in the Hiring Process

Thank you for your interest in joining Each To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

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