
Service Operations Specialist
1 day ago
We are seeking a skilled Service Operations Specialist to join our Brisbane-based team.
The ideal candidate will possess experience in servicing life sciences and clinical diagnostics equipment at Australian customer sites, as well as providing front-line technical and application support.
- Servicing life sciences and clinical diagnostics instruments at Australian customer sites.
- Providing front-line technical and application support to customers.
To be successful in this role, you will require a degree or diploma in engineering, preferably electronic/electrical/biomedical/mechanical, and 3-5 years of experience in the life science, clinical diagnostics, or biomedical service industry. Excellent communication and interpersonal skills are essential.
Bio-Rad offers a unique employee experience with collaborative teams and opportunities for career growth. Our benefits include salary packaging options, extensive learning and development programs, education benefits, and insurance offerings.
Key Responsibilities- Preventive and maintenance services to customers.
- Install, service and maintain all LSG and CDG instruments.
- Work order management using ServiceMax.
- Maintain good customer relationships.
- Meet territory service goals and objectives.
- Degree / Diploma in Engineering preferred.
- Minimum or 3-5 years' experience in Life Science, Clinical Diagnostics or Biomedical service Industry.
- Excellent spoken and written English.
- Excellent interpersonal communication and proven customer relationship building skills.
Join us in advancing the discovery process and transforming the fields of science and healthcare.
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