Site Operations Manager

21 hours ago

Gold Coast, Queensland, Australia beBeeLeader Full time $100,000 - $120,000
About the Role

We are seeking a dynamic and experienced leader to drive customer service and operational efficiency within our organisation.

  • Lead, support and mentor a team of coordinators.
  • Run weekly meetings and ensure accurate communication and records.
  • Drive improvements to enhance customer experience and efficiency.
  • Manage escalated cases and ensure high-quality communication and documentation.
  • Recruit, train and develop team members while maintaining performance standards.

About You:

  • Proven experience in pre-site leadership.
  • Strong knowledge of the end-to-end process.
  • Skilled in team development, customer service and conflict resolution.
  • Proactive, detail-oriented and committed to continuous improvement.
  • Confident communicator with a collaborative approach.
  • Honest, reliable and fosters positive relationships.

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