Finance Professional Opportunity in Victor Harbor SA

2 weeks ago

Victor Harbor, Australia ANZ Full time

About Our Organisation

We're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

The Role

This role is responsible for serving customers directly, having needs-based conversations, including managing them through the associated property purchasing journey. The successful candidate will also provide support to more junior solutions and service staff, for more complex customer needs.

Banking is changing, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Key Responsibilities

  • Provide a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions
  • Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience
  • Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
  • Actively participate in and support bank programs and initiatives
  • Take responsibility to 'know your customer' from a risk perspective, and ensure compliance with ANZ and branch policies and procedures

Your Skills and Qualifications

  • Exceptional customer focus - retail experience is an advantage
  • Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage
  • Ability to multi-task and highly adaptable to change and ambiguity
  • Willingness to work in a collaborative team environment
  • Sound understanding of compliance
  • Excellent communication and interpersonal skills

Salary Information

The estimated annual salary for this position in Victor Harbor SA is around $65,000-$80,000 AUD based on national averages.

Benefits

We offer a range of benefits to support the well-being and career development of our employees, including access to health and wellbeing services and discounts on selected products and services from ANZ.

Working at ANZ

We celebrate the diversity of our people and are committed to creating an inclusive workplace that reflects the communities we serve.

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