Director of Client Experience

6 days ago


Sydney, New South Wales, Australia Dimensional Fund Advisors Full time

About the Company Culture

We value collaboration, innovation, and diversity at Dimensional Fund Advisors. Our team members are passionate about making a difference in the financial services industry.

About the Job Description

This job description outlines the key responsibilities and qualifications required for the Senior Team Lead - Client Relations role. If you are interested in this opportunity, please review the details carefully.

Responsibilities

  • Lead a team of Client Relations Group representatives.
  • Improve processes and efficiency.
  • Develop and deliver presentations.
  • Conduct performance evaluations.
  • Resolve team issues.
  • Partner with departmental and channel heads.
  • Prepare presentations for senior leadership.

Qualifications

  • Bachelor's degree required.
  • 5+ years of experience in the Financial Services/Investment industry.
  • Proven track record and history of sales success.


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