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Client Experience Director

1 week ago

Sydney, New South Wales, Australia Sleek Marketing University Full time

At Sleek Marketing Education, we're passionate about empowering entrepreneurs and small business owners to succeed in today's competitive marketplace. Our team is dedicated to delivering exceptional customer experiences, and we're seeking a highly skilled and experienced professional to join us as a Customer Success & Onboarding Lead.

In this key role, you'll be responsible for developing and maintaining strong relationships with our clients, providing exceptional support and guidance to help them achieve their goals. You'll work closely with our cross-functional teams to identify opportunities for process improvements and implement changes that enhance the overall customer experience.

Key Requirements
  • Proven track record of success in customer-facing roles, with expertise in relationship management, account growth, and client satisfaction.
  • Familiarity with high-growth environments and ability to adapt quickly to changing priorities and requirements.
  • Excellent communication and interpersonal skills, with a passion for building lasting relationships with clients.