Customer Service Representative

4 days ago


Launceston, Tasmania, Australia Australia Post Full time
About the Opportunity

We are seeking a Customer Service Representative to join our team. As a Retail Customer Service Officer, you will play a vital role in delivering exceptional customer experiences and providing expert service transactions.

You will be working as part of a dynamic team that is dedicated to making a positive impact on the community. Every day, you will have the opportunity to engage with customers, process transactions, and promote our products and services.

  • As a Customer Service Representative, you will be responsible for performing customer sales and service transactions, managing high-value transactions accurately, and conducting identity services transactions.
  • You will also be required to promote our products and services through up-selling and cross-selling, merchandising, and other promotional activities.
  • In addition, you will assist customers with mail lodgements and associated costs, build rewarding relationships with customers, and provide administrative support as needed.

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work effectively in a team environment, and demonstrate a commitment to delivering exceptional customer service.



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