Customer Service Ambassador

2 days ago


Launceston, Tasmania, Australia InfraBuild Full time
About the Role

As a Customer Service Ambassador, you will be working with our dynamic team at InfraBuild Steel Centre in Launceston. This role is customer-facing, requiring excellent communication skills and the ability to provide seamless support to clients.

You will collaborate closely with our Sales and Operations teams to ensure that customers have a positive experience with our steel solutions. Your responsibilities will include handling customer enquiries, building relationships, maintaining stock levels, processing sales and orders, merchandising products, and receiving stock and verifying invoices.

To succeed in this role, you should possess a background in retail sales or customer service, with a keen eye for detail and excellent problem-solving skills. You will also need to be proficient in Microsoft Office and SAP systems, although this is not essential.

We offer a range of benefits, including generous parental leave, access to long service leave after five years of service, recruitment referral awards, and discounts on private health insurance through Nib Health Insurance.



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