Service Planning Expert

2 months ago


Melbourne, Victoria, Australia Michael Page Full time

About Our Client

Michael Page is seeking a highly skilled professional to join our team as a Service Planning Expert. Our client is a large, complex entity undergoing a transformation, and we are looking for an individual who can lead the development and implementation of the section's strategy, objectives, policies, and operational plans.

Job Description

  • Lead Strategic Planning: Develop and implement the section's strategy, objectives, policies, and operational plans to drive business growth and improvement.
  • Service Request Assessment: Assess incoming service requests from government entities, ensuring their feasibility and alignment with organisational goals.
  • Service Delivery Oversight: Oversee the execution of service delivery engagements, ensuring they meet established timelines and objectives.
  • Organisational Design Consultation: Lead organisational design consultations, supporting entity structure redesigns and policy alignment.
  • Workforce Development: Lead the development and management of the section's workforce, ensuring their performance and professional growth.

The Successful Applicant

  • Education: Bachelor degree in Business Administration or a related field as a minimum, Masters Degree is highly preferred.
  • Certifications: Professional certifications in program management, organisational design, or related areas.
  • Experience: Extensive experience in service planning and delivery within complex organisational settings such as a large holding group, or a shared services function.
  • Skills: Excellent communication and stakeholder engagement skills, proficiency in Arabic would be highly advantageous.
  • Requirements: Overall of at least 8 years of work experience.

What's on Offer

Opportunity to shape the future of government services in Abu Dhabi and contribute to the success of Michael Page.



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