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National Operations Manager

2 months ago

Brisbane, Queensland, Australia Veolia Full time

The Opportunity

We are seeking a highly skilled National Operations Manager to lead our Energy Solutions team. Based in our Springfield office, you will be responsible for overseeing all operational contracts and ensuring Veolia exceeds customer service expectations.

What's on offer

  • A comprehensive range of work and projects.
  • A dynamic Energy business with accelerated growth opportunities.
  • A highly competitive salary package, with the option of a car or electric vehicle allowance.

Key Responsibilities

  • Lead a team of Contract Managers and their operational and technical staff.
  • Manage all operational contracts to achieve Veolia's contractual KPIs and customer service goals.
  • Accountability for the overall profitability and achievement of set budget and revenue targets for all operational contracts and assigned projects.
  • Provide leadership, performance management, and development for the extended team, including direct reports.
  • Represent Veolia professionally, maintain customer relationships, and identify growth opportunities within the existing customer portfolio.
  • Lead the Energy team's safety and compliance effort.
  • Support the broader Energy Solutions and Trading team with operational and development support.

Requirements

  • Strong leadership credentials, managing a multi-faceted team.
  • Extensive experience in business management and contract management.
  • Building Services or Technical Engineering experience required.
  • Demonstrated ability to build and maintain a productive working relationship with internal and external customers.
  • Previous experience managing a P&L and strong commercial acumen.
  • Business, technical trade or engineering qualification will be highly regarded.
  • Ability to nominate as a Mechanical Services Nominee, or Electrical Nominee in various states.

A Veolia Career

We value our employees and their health and wellbeing. Our benefits include:

  • Parental leave from day one of employment.
  • Employee share plan.
  • Annual salary review with bonus.
  • Support to pursue educational and development opportunities.
  • Access to endless career options and pathways.
  • Employee Assistance Program (EAP).
  • Bupa health insurance discount.
  • Corporate Discounts.
  • Fitness Passport.
  • Volunteer Opportunities.
  • Salary sacrificing (i.e. super, novated leases).

We are a Circle Back Initiative Employer and commit to responding to every applicant.

Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you'll have the opportunity to build your career, and a more sustainable world.

We value diversity, equality and inclusion, and are committed to providing working environments where everyone is included and treated fairly and with respect. We welcome applications from Aboriginal and/or Torres Strait Islander peoples, Veterans, people with Disability, mature age and early careers, members of the LGBTQI+ community, and people from all cultural backgrounds.