
Transition Specialist
1 week ago
Job Overview
This role focuses on ensuring seamless transitions by adhering to contractual obligations. Activities include on-site visits, inventory analysis, customer service interactions, loss and damage assessments, and supplier engagements.
The position supports senior management with day-to-day account management, encompassing reporting, invoicing, and presentation to stakeholders.
Main Responsibilities
- Develop strategic partnerships with suppliers and implement innovative solutions to guarantee successful contract delivery.
- Understand contractual documentation, including Service Level Agreements and Minimum Standards.
- Foster a safe working environment and contribute to efficient move execution by conducting safety briefings and enhancing customer satisfaction.
- Collaborate with Case Managers and Leadership regarding daily service matters.
Requirements
- Demonstrated ability to maintain accuracy and attention to detail while handling sensitive information and working independently.
- Spatial estimation skills combined with knowledge of industry loading, packing, and handling practices.
- Customer service experience showcasing empathy, patience, and effective communication skills.
- Knowledge of the transition industry and terms such as notices, loads, volumes, etc.
- Ability to establish and maintain effective support and rapport with personnel at all levels.
- Strong stakeholder engagement skills with the capacity to maintain positive relationships and influence.
About This Role
We strive to provide industry-leading training and the opportunity to work with a diverse and inclusive team.
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