Resolution Specialist
1 week ago
Claim Resolution Specialist
">Assist injured workers in navigating the recovery process, collaborating with employers and external stakeholders to ensure a seamless return-to-work journey.
">This role offers a dynamic environment where you will manage a portfolio of workers compensation claims, applying your customer service expertise to build strong relationships and drive positive outcomes.
">Key responsibilities include:
">- ">
- Developing and implementing return-to-work plans in collaboration with injury management specialists.">
- Maintaining open communication channels with injured workers, employers, and external stakeholders.">
- Proactively resolving conflicts and handling challenging conversations with empathy and professionalism.">
The ideal candidate possesses excellent customer service skills, is proactive, self-motivated, and able to think creatively when engaging with diverse stakeholders. If you are passionate about delivering exceptional results and making a meaningful impact on people's lives, we encourage you to apply for this exciting opportunity.
">We foster a culture that values diversity, inclusion, and continuous learning, ensuring a long-term career path for our employees. Join us in our mission to help people get their lives back through ongoing support during their return-to-work journey.
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Chapter Member Customer Resolutions
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