Dispute Resolution Specialist
1 week ago
This exciting opportunity will drive positive impact as you manage the investigation and resolution of disputes with external parties.
As a Dispute Resolution Specialist, you will be responsible for providing advice and direction to internal stakeholders while ensuring compliance to the complaints process. Your advanced communications skills will ensure your success in preparing written submissions and recommendations.
The role requires experience in life insurance claims, with exposure to internal or external dispute resolution. Mediation and conciliation experience is advantageous.
Key qualifications include:
- Exemplary verbal and written communication skills
- Strong stakeholder management
- Ability to work autonomously in a fast-paced environment
This position will involve reviewing Internal Dispute Resolutions cases to ensure alignment with ethical business practices and integrity standards.
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