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Global Operations Specialist

1 month ago

Melbourne, Victoria, Australia 023 Northern Trust Company Australia Full time

About Northern Trust Company Australia

A Fortune 500 company and a globally recognized, award-winning financial institution with over 130 years of financial experience.

We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.

Job Summary

This role is responsible for assisting with the oversight and management of the outsourced provider of unit registry / transfer agency services ensuring SLA and key client deliverables are met in a timely and accurate manner.

You will act as a SME assisting client and internal stakeholders with support and query resolution, managing complex unit registry / transfer agency projects such as strategic change management, new business transitions, process change and regulatory compliance.

Main Responsibilities:

  • Assist with governance and oversight of the outsourced registry provider
  • Liaise between the outsourced registry provider and internal and external stakeholders
  • Lead the unit registry stream during client transitions
  • Coordinate deliverables during peak processing periods (i.e. financial year end)
  • Participate in industry working groups
  • Identify potential risks in operational processes using past experience

About You

  • Strong client service focus
  • Proven experience working in or closely with a unit registry / transfer agent with exposure to wholesale and retail funds
  • Strong understanding of the regulatory requirements of a unit registry
  • Strong communications skills (both written and verbal)
  • Able to develop internal and external relationships
  • Ability to work independently

Requirements

  • Asset Servicing/Financial Services experience essential
  • 5+ years relevant industry experience
  • Understanding end-to-end operating models highly regarded
  • Refine and document procedures for new client implementations

Benefits

Northern Trust offers a dynamic and inclusive workplace environment with opportunities for growth and development. We also provide competitive salary packages, including an estimated $120,000 - $180,000 per annum for this role, based on your qualifications and experience.