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Facilities Engineering Support Specialist

2 months ago


Malaga, Western Australia Fujitsu Full time
About the Role

We are seeking a highly skilled Facilities Engineering Support Specialist to join our team in our Malaga Data Centre for Fujitsu. This is a permanent role with a competitive salary and benefits package.

Key Responsibilities
  • Provide 24 x 7 support services to the data centre client base, visitors, contractors, and other data centre roles.
  • Work on a shift roster pattern, providing 24X7 coverage, including 2 x 12-hour day shifts and 2 x 12-hour night shifts followed by 4 days off.
  • Ensure awareness and compliance to all data centre certifications.
  • Escort and dedicate supervision to clients and visitors.
  • Manage ad-hoc and remote hands requests.
  • Handle goods receiving and collection.
  • Coordinate equipment movement and staging.
  • Manage tape management and operational support.
  • Monitor BMS, CCTV, and access control systems.
  • Update Remote Hands workflow and perform routine tasks in the Fujitsu DC Management systems.
  • Generate client and environmental reports.
  • Action all Transition to Zero Alarms.
Requirements
  • Previous experience in a data centre environment, relevant to facilities maintenance, security, and/or implementation activities.
  • Hands-on network experience, including physical level, layer 1 cabling, and data comms.
  • Experience with Telco service and its physical delivery methods.
  • Experience in a high availability data centre environment with critical SLAs.
  • Experience in the installation of rack mounting servers and IT equipment.
  • Demonstrated proficiency with Microsoft Office, including Teams, Word, Excel, and Outlook.
  • Ability to navigate and operate onsite BMS systems.
  • Understanding of critical site mechanical and electrical infrastructure in a high availability environment.
  • Knowledge of IT infrastructure, including backup media management, basics cabling infrastructure, and rack installations.
  • Knowledge of site node room functions and Telco infrastructure, such as IDF, MDF, cross-connects, and uplinks.
  • Availability to do rotational shift work to cover 24 X 7 requirements.
What We Offer
  • A strong set of values, respecting fairness and equality, promoting diversity, equity, and inclusion.
  • A diverse mix of perspectives and talents in an inclusive environment.
  • Tailored career paths across our global organization to support professional and personal growth.
  • An excellent reputation across the region and globally.
  • Best-in-class reward and recognition programs, flexible work, volunteering leave, and more.