Billings Coordinator

4 weeks ago


Surfers Paradise, Queensland, Australia Travel + Leisure Co Full time
Unlock a World of Opportunities

At Travel + Leisure Co., we're passionate about putting the world on vacation. Our team is dedicated to delivering exceptional service and creating unforgettable experiences for our Members. As a Billings Coordinator, you'll play a vital role in driving the collection of membership club fees and ensuring seamless inquiry management.

Key Responsibilities:
  • Lead collection efforts to ensure timely recovery of outstanding payments
  • Proactively engage with Members to discuss and facilitate solutions and payment plans
  • Address billing discrepancies and disputes to ensure member satisfaction
  • Work collaboratively with the team to achieve targets and Key Performance Indicators (KPIs)
What You'll Need:
  • 1-2 years' experience in collections within the consumer finance sector
  • Demonstrated track record of meeting targets and KPIs
  • Excellent written and verbal communication skills
  • Ability to thrive under pressure and efficiently manage multiple priorities
Why Choose Us:

We're committed to fostering a diverse and inclusive culture where individuals are valued, supported, and empowered to excel. As a member of our team, you'll enjoy a range of benefits, including professional development opportunities, a flexible work environment, and the chance to work with a global brand that's passionate about putting the world on vacation.


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