Event Hosts

2 weeks ago

Wollongong, New South Wales, Australia beBeeGuest Full time $60,000 - $80,000

Elevate the Guest Experience

Job Overview

At Funlab, we pride ourselves on creating unparalleled socialising experiences that leave a lasting impact. As a key member of our team, you will be responsible for crafting unforgettable moments for our guests.

With eight exciting brands and over 50 venues across Australia, New Zealand, and North America, every day at Funlab is unique and full of opportunities to grow and develop as a professional. Our company culture values kindness, inclusivity, and fun, making us an ideal place to build a long-term career.

Key Responsibilities
  1. Deliver Exceptional Guest Experiences: Engage with our guests, anticipate their needs, and create memorable interactions that exceed expectations.
  2. Drive Sales and Revenue Growth: Utilise your product knowledge and upselling skills to consistently meet or exceed sales targets.
  3. Collaborate with Your Team: Work closely with colleagues to achieve daily goals and challenges, promoting a positive and supportive work environment.
  4. Maintain a High-Quality Venue: Ensure the venue is well-stocked, visually appealing, and prepared to impress at all times.
  5. Be Versatile and Adaptable: Develop a comprehensive understanding of all areas of the business and be willing to take on new responsibilities as needed.
  6. Prioritise Safety and Compliance: Adhere to all safety and compliance procedures to safeguard both guests and staff.
  7. Anticipate Guest Needs: Identify opportunities to go above and beyond, ensuring exceptional guest satisfaction.
What We Look For In A Candidate
  • Passion for Fun and Socialising: A genuine enthusiasm for creating memorable experiences and interacting with diverse groups of people.
  • Energy and Positivity: The ability to maintain high levels of energy and positivity, even in fast-paced environments.
  • Excellent Customer Service Skills: Proven experience in customer-facing roles, with a focus on building rapport and delivering exceptional service.
  • Diversity and Interaction Skills: Comfortable interacting with a wide range of guests, including teens, kids, and adults.
  • Availability and Flexibility: Ability to work varied shifts, including evenings and weekends, and willingness to obtain necessary certifications (RSA and WWCC).

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