Customer Service Representative

2 weeks ago


Sydney, New South Wales, Australia MJD Recruitment Full time

We are excited to be working on a unique opportunity for a Customer Service Representative position in the Eastern Suburbs of Sydney.

Company Overview

MJD Recruitment is proud to partner with a bespoke, highly successful business within the Cosmetics Industry. This company values its employees, providing a close-knit 'boutique feel' culture where individuals can grow and develop their skills.

About the Role

This full-time permanent position is responsible for providing an exceptional client experience, going above and beyond to build lasting relationships with customers. The ideal candidate will have experience working in a high-end retail environment or within a clinic in the medical, beauty, or wellness industries.

Key Responsibilities
  • Manage the front of house and reception desk efficiently to ensure smooth daily operations
  • Provide outstanding customer service, ensuring each client has a unique guest experience when visiting the clinic
  • Monitor emails and messages, responding in a timely manner or escalating as needed
  • Prepare customer consent forms and order inventory, stock, and equipment required
Requirements
  • Experience in a Reception role delivering exceptional customer service
  • Able to demonstrate absolute care in presentation, representing the brand well
  • Excellent written and interpersonal communication skills
  • A team player who leads by example and invests time into training and motivating others
  • A desire to contribute to the broader business
Benefits

This role offers a competitive salary, paid conference visits, and access to heavily discounted services. The ideal candidate will be flexible with their schedule and able to work Saturdays.

The estimated salary for this position is AU$60,000 - AU$80,000 per annum, depending on experience.



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