Business Services Coordinator

3 days ago

Adelaide, South Australia Knight Frank Australia Full time

As a Business Services Coordinator at Knight Frank, you will be the face of our organisation, welcoming clients and visitors with enthusiasm and maintaining the office presentation. Your responsibilities will include managing all incoming calls, greeting and assisting tenants, visitors, contractors, and enquiries, as well as assisting the whole business with administrative duties.

What You'll Do:
  • Provide exceptional customer service to all clients and visitors, ensuring timely and professional service.
  • Maintain high standards of cleanliness and presentation in reception, meeting rooms, and common areas throughout the day.
  • Handle internal and external calls efficiently, directing enquiries and managing messages.
  • Monitor and maintain inventory levels of office supplies and amenities.
  • Process, code, and verify supplier invoices for payment, liaising with accounting as needed.
  • Assist operations with corporate events, ensuring smooth execution and professional standards.
  • Provide general administrative support to office operations and service lines.
  • Foster a positive and professional environment, delivering exceptional customer service at all times.
  • Receive, sort, and distribute incoming mail and packages; manage outgoing mail and courier services.
  • Schedule and manage front of house rooms, meetings, and events; coordinate with team members to avoid conflicts.
  • Maintain and update databases; organise and preserve important records and documents.
  • Assist operations with onboarding and offboarding requests.
  • Manage Adelaide Concierge and Accounts mailbox.
  • Act as a key contact for IT-related enquiries and issues, liaising with the IT department to ensure timely resolution.
Your Skills and Qualifications:
  • Previous experience in an administration, support, or customer-facing role.
  • Excellent verbal and written communication skills.
  • Exceptional organisational abilities.
  • Able to maintain a high standard of personal and workplace presentation.
  • Demonstrated attention to detail and accuracy in tasks.
  • Ability to resolve issues efficiently and effectively.
  • Ability to handle conflicting priorities while maintaining composure.
  • Initial troubleshooting of IT hardware, including AV support, Wi-Fi, mobile devices, and office equipment.
  • Organised and capable of prioritising tasks.
  • Capable of working independently with a proactive approach and initiative.
  • Intermediate proficiency with MS Office packages and Adobe.

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