Lead Client Engagement Specialist

1 week ago

Wagga Wagga, Australia beBeeRelationship Full time $65,000 - $67,500

Unlock Your Potential as a Relationship Manager

We are seeking a dedicated and experienced professional to join our team in Wagga Wagga.

About the Role

The successful candidate will have a passion for customer service excellence, a drive for growth, and success in sales. This role is responsible for establishing and building relationships with existing clients, being the initial contact for referral sources and potential clients and their families seeking services, and pro-actively managing enquiries from multiple channels to increase conversion and revenue.

Key Responsibilities:

- Establish relationships with existing clients
- Manage client intake processes to ensure timely and efficient commencement of services
- Communicate with internal and external stakeholders to prepare and complete service agreements, manage budgets, and coordinate services
- Report to company director

Required Skills and Qualifications:

- Prior experience in sales, marketing, or client engagement with a strong drive for growth and success
- High-level organisational skills and meticulous attention to detail
- Excellent presentation with strong written and verbal communication skills
- Ability to build meaningful relationships with a wide variety of people and a passion for providing high-quality customer service
- Demonstrated problem-solving skills combined with a strong ability to prioritise tasks
- Strong computer skills with prior experience using MAC OS and MS Suite
- Current Driver's Licence and National Police Check
- Knowledge of NDIS, Home Care Packages, and/or other community, healthcare funded programs

Benefits:

- FREE access to fitness, financial, mindfulness, and nutritional programs, as well as CASH BACK and DISCOUNTS at over 400 stores.
- Recognition of staff for their hard work and dedication.

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