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Change Product Lead

2 months ago

Melbourne, Victoria, Australia Australia And New Zealand Banking Group Limited Full time
About the Role

We are seeking a Change Product Lead to play a key role in delivering substantial change to the ways in which risk information is provided to users across the bank. This role is integral to ANZ's group strategy to transition to the cloud and leverage data and AI to transform risk management.

Key Responsibilities
  • Develop and execute a comprehensive change management strategy to ensure smooth adoption of the new data platform across the Risk Division.
  • Create and deliver change collateral inspired by product industry standards, including website, training materials, user guides, blogs, webinars, whitepapers, and communication plans.
  • Apply product management principles to the rollout process, ensuring that the platform meets user needs and delivers value.
  • Utilize marketing methodologies to influence and drive change, including targeted campaigns, user engagement activities, and feedback loops.
  • Develop and implement internal go-to-business strategies for the platform, including launch events, promotional activities, and user onboarding programs.
  • Lead & collaborate with cross-functional teams to ensure a smooth platform rollout, coordinating efforts between IT, Risk, and other relevant departments.
  • Be the advocate of platform / product through demonstrations, storytelling, sharing customer success stories.
Requirements
  • Proven experience in change management, with a strong understanding of product management principles.
  • Demonstrated ability to lead and influence change in a complex organizational environment.
  • Strong marketing skills, with experience in developing and executing campaigns & change collateral to drive user adoption.
  • Excellent communication and stakeholder management skills, with the ability to engage and inspire diverse audiences.
  • Experience in data and analytics rollout & exposure to AI driven solutions is highly desirable.
  • Experience in the financial services industry, particularly in risk management, is highly desirable.
About ANZ

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.