Frontline Support Specialist

5 days ago

Hornsby, New South Wales, Australia beBeeCustomerService Full time $54,600 - $62,100
Job Summary:

This role involves providing exceptional customer service and being the welcoming face of a thriving dental centre.

Key Responsibilities:
  • Delivering courteous, prompt, and accurate responses to all patient and staff enquiries.
  • Responding to phones within established performance targets and ensuring all calls are monitored and responded to throughout the day.
  • Maximising patient appointments and minimising schedule gaps.
Skills and Qualifications:
  • Maintaining a neat personal appearance and excellent presentation.
  • Proficiency in appointment booking and account management systems.
  • Able to maintain strict confidentiality, tact, and diplomacy at all times.

This is an exciting opportunity to contribute to the efficient running and welcoming atmosphere of our dental centre. If you are passionate about delivering exceptional customer service and supporting both patients and professional teams, we encourage you to apply for this challenging position.

Benefits and Opportunities:

This role offers a unique chance to develop your skills and experience in a dynamic and supportive environment. As part of our team, you will have access to ongoing training and development opportunities, as well as the chance to work with a talented and dedicated group of professionals.

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